Last Updated: May 1st 2026
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products sold through www.TheHausOfLegends.com.
We only replace items if they are defective or damaged. If you need to report defective or damaged items, send us an email at order@TheHausOfLegends.com. include a picture of the packaging slip, and pictures of the defect or damage items.
Do not return to manufacturer. You will be responsible for any shipping costs.
Non-Refundable Items
All items purchased from The Haus Of Legends are non-refundable unless otherwise specified in writing by The Haus of Legends. This policy applies but is not limited to:
- Digital Products
- Subscription Services
- Custom-made Items
- Sale Items
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
- Defective or Damaged Items: In the case of items that are received defective or damaged, please report via email within 5 days of receiving the item. Please include pictures. In such cases, a replacement may be provided at the discretion of The Haus of Legends.
- Wrong Item Sent: If you receive an item different from the one you ordered, please notify us within 5 days for a possible refund or exchange.
- Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
- Email: info@thehausoflegends.com
- Phone: 213-756-9344
- The Haus of Legends, 2683 San Marino Street, #202 Los Angeles CA 90006.
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check www.thehausoflegends.com for updates.